Rates and Insurance

/Rates and Insurance
Rates and Insurance 2019-04-16T22:32:24+00:00

What are your fees?

We offer a wide range of fees to ensure the high quality treatment we offer is accessible to individuals and families of different means. Our fees typically range between $150 and $500, depending on the therapist you work with and the length of your session. If cost is a concern for you, please let us know what fee range would feel most comfortable to you so we can help you find the best therapist for you within your budget.

What is the recommended duration of sessions?

A session is typically scheduled for 45 to 90 minutes, depending on whether it is for an individual, couple/partners, or a family.

How do I make payment?

Payment is due on the day of service. We accept cash, check and all credit cards including American Express and Discover. We also accept credit cards associated with pre-taxed health care accounts, such as flexible spending accounts (FSA) and health saving account (HSA), when the card has a Visa or MasterCard logo on it. You can also rest assured that we can provide you with an invoice to verify our status as a health care provider if requested by your FSA/HSA account provider. You can make payment in-person, on the day of your appointment, or by providing us with authorization to run the credit card you choose to keep on file with us.

Cancellation Policy

We have a 48 business hour cancellation policy. Cancellation of a session with less than 48 business hours notice will incur the full fee of the session. Because weekends are excluded, Monday sessions must be canceled before the session time on the preceding Thursday and Tuesday sessions must be canceled before the session time on the preceding Friday.

Insurance Information

We are an out-of-network benefit provider. This means if you are eligible to use out of network benefits with your health insurance policy we can assist you by filing your claims on your behalf. You would be responsible for paying for the full rate of each session at the time of the session. Should you be eligible to use your out-of-network benefits your insurance company will reimburse you directly via check. We will explain your out-of-network coverage and mental/behavioral health benefits to you in a clear way that makes sense. Our goal is to make this process as easy as possible for you.

But I’m not sure I have out-of-network benefits.

No worries, because we like making your life easier! Below are the questions you will want to ask your insurance carrier:

  • Do I have any out-of-network benefits for mental health or behavioral health?

  • Do I have to meet a deductible before I begin receiving my reimbursement?

  • If yes, what is my deductible?

  • What can I expect to get back for sessions with the following cpt codes:
    o 90837 (60 minute session, individual, family or couple therapy)
    o 90834 (45 minute session, individual therapy)
    o 90846 and 90847 (couple/family therapy)

  • Does my provider need to get preauthorization to use 90837 or any of those CPT codes?

  • In case your insurance company asks for the provider zip code, it is 10018.

Do you offer sliding scale fees?

Yes.  We are committed to ensuring that all families, regardless of economic means, have access to the evidence-based, high quality therapy we provide. Each therapist has a limited amount of sliding scale slots for individuals and partners/families who are experiencing economic hardship. These slots are available for morning or afternoon sessions (9am to 4pm) and require a weekly commitment for a limited period of time, e.g., 12 weeks.  At the end of that period, you and your therapist will discuss your progress and make decisions about next steps.  Sometimes there is a wait-list for these slots so check with us as soon as you know you are interested in seeing us and will need a slide.

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